Custom Sets & Gifting

Dinner Sets

Food brings people together, celebrates occasions and creates cherishable memories. So, why not make mealtimes all the more special with handcrafted ceramics? 

If you’re looking for your very own custom dinner, breakfast or snack set, look no further. Here at A Clay Story, we love to collaborate with you to curate the dinner set of your dreams! Let your imagination run unfettered as you handpick the products, finishes, sizes and the number of pieces. 

A good ceramic set can last generations. I would love to create a set just for you that can be cherished by your and your family for years to come, 

To start designing your dream collection: 

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Gifting & Custom Orders

Gift-giving is so special. Pieces chosen with care and intent are no longer just objects; they become symbols of our love, connection, and appreciation. 

I’m always honored to collaborate with you to thoughtfully curate and create meaningful gifts, whether it’s for a birthday, a wedding, someone’s baby shower, or even an important career milestone. 

I love exciting projects that push me in new directions. In the past, we have created wall installations, lighting and decor, and even personalised items - and I can’t wait to explore more with you! 

If you’re looking for something custom that isn’t a part of our regular catalogue, let’s brainstorm! Reach out to me on Instagram.

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Reach out to us with your thoughts...

Our process is entirely handcrafted. We’re a small team of three, shaping, glazing, and finishing every piece by hand to bring your vision to life. 

Ceramics are notorious for their unpredictability, with each piece taking its own time. Every batch comes out a little different, depending on the kiln, the weather, and even the materials’ interaction with their environment. These variations are what makes each piece uniquely yours.

So, if you’re planning a special order, please reach out 5–8 weeks in advance so we can give your pieces the care they deserve: 

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ORDER POLICY

- We require a minimum quantity for all custom orders which can vary depending on the product and project.

- We will not be able to recreate something you have seen on the internet. We only take up custom projects if they are within our aesthetic and style of work.

- For any handmade ceramic ware, please remember that the shape, size, colour, finish will vary in every lot, every firing. There are many factors out of our control - these add to the characteristic of the pieces and no rejection on the basis of natural variations will be accepted.

- Timelines can be anywhere between 5-10 weeks depending on the size of the project, the weather conditions, and our schedules at that moment,

PAYMENT TERMS

- All custom orders require a 50% advance payment. Balance payment to be made before the items are dispatched

- Once the production is done, the size and shape cannot be modified. Glazes, in some cases, may be finalized before the glazing stage.

- If the order is cancelled after the production is done, the advance cannot be refunded.

PACKING & SHIPPING

- We pack all our orders in our custom brown paper packaging using newspaper padding.

- If you require individual gift boxes or special packaging for your gifting, it can be arranged at an additional cost.

- If you require us to ship your gifts directly to your loved ones, we can do that. We would love to add a handwritten note from your side.

- Shipping costs are additional, as per actuals. For international shipping, get in touch via email/DMs and we can get an estimate for the same.

RETURN & REFUND

- We do not accept any returns for custom orders as they are specially made for you.

- We take extra care to pack the pieces really well, but mishaps may happen. If a piece is received broken - please send us a photo within 24hrs of receiving it and we will issue a refund. Replacement is only possible if the said piece is in stock. Shipping to be borne by the customer.